Policies and Shipping
- Processing time is 5-7 BUSINESS day’s
- Any items that state they are MADE TO ORDER, please allow 10-14 business days for your items to be made and shipped out
- I am not responsible for lost or stolen items, all orders will receive tracking
Exchanges and Returns
- If you are not happy with your purchase, please contact shop within 7 days of receiving your item.
- Due to the handmade nature of my shop, I cannot do refunds. However, I can organise an exchange of an item of the same value if there is an issue with your order. This will be assessed on a case by case basis.
- Custom orders cannot be returned.
- Clay jewellery should be handled with care
- Do not wear in water
- Store in a clean dry place
- To clean off makeup and marks from wear, gently wipe with a small amount of nail polish/acetone and marks will lift off
Everything in my shop is handmade and this means there may be variations and slight imperfections from piece to piece. I believe this only enhances the artistic and unique nature of my practice.
For all enquires, please email us at – firstname.lastname@example.org